"Initiatives with excellent change management are 6 times more likely to meet or exceed objectives..." 

(Prosci Best Practices in Change Management - 11th Edition) 



The only constant is change, yet change is often uncomfortable and difficult to manage. Intrinsically, humans are resistant to change. We often like how things are and build habits around how to perform certain actions in our personal and professional lives. When something threatens these habits, whether it is a specific project, a big organizational change, or a simple change in routine, we as humans often resist the change and get defensive.
That is where the discipline of Change Management comes in. 


"Change Management guides how we prepare, equip and support individuals and groups to successfully adopt change in order to drive organizational success and outcomes." - Prosci 


Using a change management structured approach ensures impacted individuals are educated on 'the why' and 'the what' of change, are supported in their shift from their 'current state' to their new 'future state', and are included throughout the process and aware of the change to avoid resistance. 



When change management is not properly executed, your organizations' culture can be greatly impacted. People do not like being surprised or uninformed. Studies have shown that the two main reasons employees and other stakeholders resist change include:Change GraphicManaging change in an organization to ensure its' people understand the need for and value of the change help create a positive culture around change is key. Without understanding and properly executing on these two integral pieces, change will be perceived as challenging and difficult internally. Therefore, executing change in an organization is most effective when people are informed early on and are supported throughout. To do this correctly, impacted groups and individuals across the organization must be identified, managed and supported throughout the lifecycle of change (planning to sustainment).



Leveraging change management best practices from Prosci Methodology, years of experience, and taking into account your organizations unique factors, SPAN can help tailor a fit-for-purpose approach to:  

  • Define success to achieve clarity of end goals and objectives 
  • Identify which groups or individuals will be impacted and how 
  • Develop approach for managing the change (risk assessment, resources, roles, etc.) 
  • Prepare appropriate plans (project, change and communication plans)
  • Monitor execution and performance 

SPAN is here to help you successfully manage change for your projects and initiatives. Whether on a small scale or a large scale, a little bit of change management can go a long way! 


No matter how big or small, all projects and initiatives need to effectively manage change. No two situations are the same, and SPAN can help ensure you have tailored and targeted plans in place to proactively support your people throughout change.   

MacKenzie Meens*, Operations Manager and Consultant
*PROSCI Certified Change Practitioner

What our clients say

"Our clients are often shy to speak publicly, but I can say that they commonly rave about our people and how easy we are to work with. As an owner I am proud to claim that we have a 100% client satisfaction rate and I encourage you to ask for references to hear those stories for yourself."


Principal and Owner, SPAN Consulting

"Our member companies were concerned that their information could be unsecure, and we were concerned we couldn't scale up our systems as our programs grow; we are solving both by implementing Octane."


VP Performance, CEPA - Canadian Energy Pipeline Association

Case studies and resources

Business Case for Successful Management System Implementation

A carefully planned and well executed implementation will help you avoid typical problems and greatly increase the value gained from your effort.

Read Business Case

Implementing a Pipeline Safety Management System in field operations

In 2015 Plains Midstream Canada implemented their Management System across all field operations. 

Download Case Study

A sample of our specialists

Alex Eddington


Alex Eddington


Alex Eddington - Principal


Alex has spent his career of over twenty years designing, implementing and auditing management systems in pipelines, midstream and upstream oil and gas, along with utilities and municipal operations.


Alex has led the design and implementation of multiple Pipeline Safety Management System and Operations Management System implementations and supporting processes such as risk management, regulatory management, Health & Safety, Asset Integrity, Process Safety and Safety Culture to name a few. Alex is also a certified management system auditor and typically supports most SPAN projects as a technical expert and advisor.  

MacKenzie Meens

Operations Manager | Consultant

MacKenzie Meens

Operations Manager | Consultant

MacKenzie Meens - Operations Manager, Consultant

With an infused background which combines business and sustainability, MacKenzie develops strategies to drive success and long-term value for clients.


MacKenzie is a Operational Management System (OMS) Project Manager with successful program implementation encompassing corporate and field-based stakeholder groups and is an accomplished professional with a track record of delivering results, meeting deadlines and achieving corporate goals in dynamic, competitive, environments through sustained self-motivation and leadership.

Evan Baker

Assurance Practice Lead | Senior Consultant

Evan Baker

Assurance Practice Lead | Senior Consultant

Evan Baker - Assurance Practice Lead, Senior Consultant


An Environmental, Regulatory and Assurance Systems specialist with 30 years experience developing and managing audit and assurance programs, management systems, environmental impact assessments and applications, and leading environmental teams, programs and projects.


His work has included oil and gas, pipelines, water and wastewater plants, rail, power plants, wind energy, and chemical industries in Canada, the US, Europe and South America.

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